Your responsibilities
We are looking for a reliable, hands-on Night Manager to oversee the smooth and safe operation of our hotel during night hours. You will take full responsibility for the hotel from 10:30pm to 7:00am, managing a small team and ensuring exceptional service across both the front desk and the bar.
This is a key role for someone who takes pride in ownership, thrives in a dynamic environment, and enjoys leading by example.
Key Responsibilities
Lead and supervise the night team to ensure high standards across all areas.
Manage the front desk operations including late check-ins, early departures, and guest queries.
Oversee the bar area, ensuring it remains tidy, safe, and welcoming for guests during late hours.
Ensure the safety and security of the hotel overnight, conducting regular checks and reporting incidents as needed.
Carry out end-of-day financial procedures including cash handling and audit reports.
Support housekeeping or maintenance issues where necessary, escalating as appropriate.
Maintain a calm and reassuring presence to handle emergencies, noise complaints, or guest concerns.
Prepare handovers for the morning team to ensure smooth transitions.
Your profile
What We’re Looking For
Previous hotel or hospitality experience, ideally in a supervisory or night role.
Confident in handling both reception duties and bar service.
Excellent communication and problem-solving skills.
Ability to lead a team and work independently.
Calm under pressure and quick to take initiative.
Strong organisational and time-management skills.
Our attractive benefits
Benefits of working at Motel One Newcastle
- City centre location close to all major public transport links
- Express yourself, our uniform allows us to express ourselves in the Motel One way
- Fun and friendly team building events
- Bike storage area, so you can bike into the city
- A summer and winter party to celebrate as a whole team
- Opportunities to cover in over Motel One locations and explore Europe
- Here you can find out more about the workplace
About us
Our heart beats turquoise.
Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.
We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 100 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.
As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.
»Newcastle is known to have the most friendly people around, join the most heart-warming team in the Toon.«
– Team Motel One Newcastle –