Front Office Agent

Motel One
  • Netherlands
  • Motel One Amsterdam
  • Full-time
  • immediately
Apply now
Motel One

Your tasks

The focus of this role is on the professional care of our hotel guests – from a warm welcome at check-in to a genuine farewell at departure. Your duties will also include the following:

  • Looking after our guests, including check-in and check-out
  • Reviewing and processing bookings, overbookings and options
  • Invoicing, including managing payments, as well as cash transactions and cashing up
  • Organisational and administrative tasks in both our front and back office (e.g. managing no-shows, answering emails)
  • Gaining interdepartmental insights into new areas of activity by working in our multicultural teams

What you bring

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

  • Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
  • Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
  • Be open and communicative and have a solid command of English
  • Be a team player and willing to provide assistance across departments – we achieve our results together

Our attractive benefits

Bonus program

The better guests rate their stay, the higher the bonus for the entire team.

Personal and professional development

Get off to a great start with comprehensive onboarding, annual training and coaching at One University.

Build an international career

Our national and international hotels or new openings offer numerous career opportunities.

Celebrate together

Whether it's summer party, Christmas party or our annual international football tournament - we celebrate successes together with the team.

Affordable accommodation throughout Europe

Secure benefits! With affordable staff rates in our hotels throughout Europe and in New York as well as other attractive discounts.

Cost-effective and sustainable commuting

You can choose between a public transport allowance or a free bicycle.

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Our heart beats turquoise.

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 80 hotels in 12 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.

"Our team is a melting pot of different cultures. We learn from each other every day and we love to support each other whenever needed. One Team, One Goal is our motto. We are beyond exited to meet you and learn from you!"

Team Motel One Amsterdam

Hotel Amsterdam Motel One Lounge mit floralen Tisch- und Wandmotiven

Benefits of working at Motel One Amsterdam

  • The hotel is just a 5-minute walk from the RAI train and metro station.
  • The hotel provides the employees with a transportation re-imbursement of 100 euro when travelling by public transport.

Discover even more benefits with the Motel One Group

Don't miss any opportunity!