Your responsibilities
The focus of this role is on the professional care of our hotel guests – from a warm welcome at check-in to a genuine farewell at departure. Your duties will also include the following:
- Looking after our guests, including check-in and check-out
- Reviewing and processing bookings, overbookings and options
- Invoicing, including managing payments, as well as cash transactions and cashing up
- Organisational and administrative tasks in both our front and back office (e.g. managing no-shows, answering emails)
- Gaining interdepartmental insights into new areas of activity by working in our multicultural teams
Your profile
Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:
- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
- Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
- Be open and communicative and have a solid command of English
- Be a team player and willing to provide assistance across departments – we achieve our results together
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Our attractive benefits
Benefits of working at Motel One Rotterdam
- The hotel is located in the middle of the shopping area of Rotterdam - First the Job and then Shop!
- The first hotel with a rooftop skylounge bar! Working with a beautiful view of the Markthal, Laurenschurch and the city of Rotterdam. The #OneSky is the Limit!
- The hotel is only 3 minutes walking distance from the metro and train station Blaak (Markthal).
- Twice a year Summer party and Winter party with the entire hotel team!
- Motel One Rotterdam takes your development very seriously and provides extensive trainings at our head office in Munich.
- Stay for a very attractive rate in another Motel One Group hotel all over the world!
- Here you can find out more about the workplace
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About us
Our heart beats turquoise.
Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.
We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 80 hotels in 12 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.
As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.
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»At Motel One, we like to work with a dynamic and talented team with a lot of positive energy that brings the team together! We believe in "One Team, One Spirit" and we breath hospitality so we give each guest a "Welcome Home" experience!«
– Team Motel One Rotterdam –